Returns & Exchanges
At Mystery Dice Goblin, we want you to be thrilled with your new treasures, but if your loot isn't quite right, we offer a 30-day return window for unopened and unused dice sets. Please note that mystery bags and blind boxes are final sale once the seal is broken to maintain the magic for everyone.
Initiate Your Request
Email our goblin hoard at support@mysterydicegoblin.com with your order number and a brief explanation of why the items are being returned.
Prepare the Loot
Securely pack the items in their original packaging, ensuring the dice are protected from scratches or damage during their journey back to our cave.
Ship It Back
Affix the provided return shipping label to your package and drop it off at any authorized carrier location; please keep your tracking receipt for peace of mind.
Receive Your Refund
Once our team inspects the returned items, we will process a refund to your original payment method within 5-7 business days, minus any applicable shipping fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing